ࡱ> ` %Tbjbj 4IClll$:$:$:8\:(;8n;pP<f<f<f<===mmmmmmm$ohDrml E="= E Emf<f<3mJJJ E8f<lf<mJ EmJJR5hTljf<; кOiz$:E)imn08nGirG>r<jjJrlk=R @JAT C===mm.Jj===8n E E E E3$:$:m UNIVERSITY OF NORTH TEXAS Department of Rehabilitation, Social Work & Addictions RHAB 3900: CASE MANAGEMENT IN REHABILITATION Spring 2009 Instructor: Denise Catalano, Ph.D., CRC Office: Room 238P, Chilton Hall E-mail:  HYPERLINK "mailto:Denise.Catalano@unt.edu" Denise.Catalano@unt.edu Phone: (940) 891-6893  Objectives: 1. To become familiar as to how trends, societal issues, and legislation affect delivery of rehabilitation services; 2. To understand how to utilize community resources during and after rehabilitation services to assure persons with disabilities attain a satisfactory vocational adjustment; 3. To understand and be able to demonstrate the ability to use assessment information, such as prior records, test results, and other pertinent evaluation results in rehabilitation programming; 4. To understand how to coordinate services on behalf of consumers with collaborating agencies; 5. To understand and demonstrate the ability to use problem-solving skills to assist persons with disabilities in attaining individualized goals suited to their abilities and needs; 6. To demonstrate writing skills for clear, concise, and accurate case reporting; 7. To demonstrate the ability to engage in consumer advocacy on behalf of people with disabilities and facilitate consumer input in making informed choices; 8. To demonstrate the application of case-management skills to disability benefit programs, while working to reduce disincentives to employment; 9. To become familiar with rehabilitation technology and adapted computer applications in service delivery; 10. To become more aware of the world of work and the role of environmental factors in job analysis, job placement activities, and vocational adjustment; 11. To understand the importance of consulting with and including the consumer in the development of rehabilitation programming; 12. To demonstrate the ability to provide consumers with information and assistance about human, legal, and civil rights so that they will be empowered to speak on their own behalf and obtain assistance when necessary; and 13. Demonstrate the ability to identify and prioritize goals with clients and consumers (or their representatives when appropriate). Required text Woodside, M., & McClam, T. (2006). Generalist Case Management (3rd Ed.). Belmont, CA: Thomson Brooks/Cole. Additional Required Readings Additional readings will be assigned and made available via our courses Blackboard Vista website. Accommodations The Department of Rehabilitation, Social Work, and Addictions is committed to full academic access for all qualified students, including those with disabilities. In keeping with this commitment and in order to facilitate equality of educational access, faculty members in the department will make reasonable accommodations for qualified students with a disability, such as appropriate adjustments to the classroom environment and the teaching, testing, or learning methodologies when doing so does not fundamentally alter the course. If you have a disability, it is your responsibility to obtain verifying information from the Office of Disability Accommodation (ODA) and to inform me of your need for an accommodation. Requests for accommodation must be given to me no later than the first week of classes for students registered with the ODA as of the beginning of the current semester. If you register with the ODA after the first week of classes, your accommodation requests will be considered after this deadline. Grades assigned before an accommodation is provided will not be changed. Information about how to obtain academic accommodations can be found in UNT Policy 18.1.14, at  HYPERLINK "http://www.unt.edu/oda" \t "browserView" www.unt.edu/oda, and by visiting the ODA in Room 321 of the University Union. You also may call the ODA at 940.565.4323. Expectations for Students Overall, I expect that you will approach your responsibilities as a student in this class with maturity and integrity. I would like this to be a positive and productive learning community for all students therefore here is a minimum of my basic expectations for students: Demonstrate professional behavior towards your fellow students, the instructor, and the educational process. Demonstrate tolerance for listening to other students opinions and points of view. In return, students should not make offensive or inflammatory statements. Complete quizzes and assignments on time. Late assignments will not be accepted or graded. With very rare exception, I may accept a late assignment if the student presents a valid, compelling request due to exceptional and extraordinary issues that are clearly out of the students control. Assignments Quizzes (15 quizzes, 10 points each; total of 150 pts) Each Thursday I will post a quiz on our Blackboard Vista course covering the readings for that week. You will have until 12am (midnight) on Sundays to complete the quiz. There will no make-up quizzes. Discussion Boards: (6 discussion boards; 10 pts each; total of 60 pts) We will use the class discussion boards to explore the assigned readings, assignments and cases. It is essential that you prepare for these discussions by completing the assigned readings and activities before each discussion begins. Your participation in these discussions is a key part of your overall evaluation. Discussion Boards typically last one week. They begin on Monday and end on Sunday, midnight of the same week. You are expected to post at least three messages on each discussion board. Each message must be posted 24 hours apart. You are advised to go onto the discussion board early in the week to respond to the instructor's initial postings, then mid-week and at the end of the week to continue the conversation and interact with your fellow students and your instructor. Your postings should reflect an understanding of the readings and make a contribution to the group; that is, your contributions should go beyond a "ditto" and I agree. Some ways you can further the discussion include: expressing your opinion, making a connection between the current discussion and previous discussions, a personal experience, or concepts from the readings, commenting on or asking for clarification of another student's statement, synthesizing other students' responses, or posing a substantive question aimed at furthering the group's understanding. What I'm looking for are responses that help elevate and expand upon the concepts and information provided in the reading materials. Comments should be respectful and convey sensitivity to other persons feelings. Below is a list of the discussion boards for this course: Week 1: If you were a case manager, what three principles would guide your work? Week 2: How do societal trends impact case management? Week 5: How does your culture impact the effectiveness of interviews? Week 9: Can you have too much information about a client? Week 13: What type of common ethical issues might you confront in case management? Week 15: What strategies would you find useful in managing your case load? Assignments (10 assignments; 10 pts. each; total of 100 pts) Assignments are geared toward helping you synthesize and apply your readings and activities. You are expected to make use of the readings and resources in the class as well as incorporating your own experiences and insights as you respond to the exercises. Instructions for assignments will be provided on the first day of the week in which an assignment is due. Assignments are completed individually. Below is a list of the assignments for this course: Week 1: Expectations for Course Week 3: Roles and Models Week 4: Writing Case Notes Week 6: Conducting Assessments Week 7: Developing Goals and Objectives Week 8: Developing a Plan Week 10: Making Referrals Week 11: Advocating for your Consumer Week 12: Applying Work Incentives Week 14: Identifying Work Values Case file (total of 100 pts). The purpose of this project is to allow students in this course to learn more about the experience of case management. Information for this project will come from an interview that you will conduct with an individual who either has a disability or has sufficient knowledge of a disability and can role play effectively a person with that particular disability. You will benefit far more from actually interviewing a person with a disability so make every effort to do so. Once you have identified this individual, you will need to have them sign a consent form that I will provide to you and return it to UNT according to the directions on the form. YOU ARE NOT TO USE THE PERSONS ACTUAL NAME OR ANY IDENTIFYING INFORMATION IN YOUR RECORDS. Students will (1) conduct an initial interview, (2) score and interpret a series of selected assessment instruments completed by the individual interviewed, (3) conduct a transferable skills analysis, (4) identify an appropriate vocational goal, (5) develop a rehabilitation plan, and (6) identify community resources appropriate for supporting the goals of the client/consumer. The case file will include a series of case notes documenting the case progress and a written service plan. All case notes must be typed and proofread for spelling and grammar errors. Final evaluation of case notes will be based on quality of content, organization, comprehensiveness, and clarity. Final evaluation of the rehabilitation plan will be based on comprehensiveness and relevance of services identified in the plan. The rehabilitation plan is to be typed on the form I will provide. Final exam (50 pt): The final will be cumulative and consist of short-answer items. It will cover material from assigned readings, lectures, assignments, and discussions. Student Evaluation Course grades will be based on the instructors assessment of the student in the following areas: Weekly quizzes Assignments Discussion board participation Case file quality Final Exam Grading A = Outstanding performance B = Above average; C = Average D = Below average F = Failing. There are 460 points possible in this course. Grading Scale  414 450 = A 368 413 = B 322 367 = C 276 321 = D275 or below = F Incompletes Students are expected to complete the course within the session time frame. A grade of Incomplete will only be given in very compelling special circumstances and with the stipulation that the course requirements be fulfilled by the end of the following semester. According to UNT policy: An Incomplete Grade ("I") is a non punitive grade given only during the last one-fourth of a term/semester and only if a student (1) is passing the course and (2) has a justifiable and documented reason, beyond the control of the student (such as serious illness or military service), for not completing the work on schedule. The student must arrange with the instructor to finish the course at a later date by completing specific requirements. These requirements must be listed on a Request for Grade of Incomplete form signed by the instructor, student, and department chair; and also entered on the grade roster by the instructor. ( HYPERLINK "http://essc.unt.edu/registrar/incomplete.htm" http://essc.unt.edu/registrar/incomplete.htm, p. 1) If you fail to complete the course requirements by the end of the current semester, and you have not obtained from me approval for an Incomplete, you will receive a grade of F. Academic Honesty Policies regarding student conduct and academic honesty posted by the University Center for Student Rights and Responsibilities in the Student Handbook apply to this class. As stated in the Policy ( HYPERLINK "http://www.unt.edu/csrr/student_conduct/misconduct.html" http://www.unt.edu/csrr/student_conduct/misconduct.html), misconduct for which students are subject to discipline falls into the following categories: Acts of Dishonesty, including but not limited to: Academic dishonesty - cheating. The term "cheating" includes, but is not limited to: use of any unauthorized assistance in taking quizzes, tests, or examinations; dependence upon the aid of sources beyond those authorized by the instructor in writing papers, preparing reports, solving problems, or carrying out other assignments; the acquisition, without permission, of tests, notes or other academic material belonging to a faculty or staff member of the University; dual submission of a paper or project, or resubmission of a paper or project to a different class without express permission from the instructor(s); any other act designed to give a student an unfair advantage. Academic dishonesty plagiarism. The term "plagiarism" includes, but is not limited to: the knowing or negligent use by paraphrase or direct quotation of the published or unpublished work of another person without full and clear acknowledgement and/or the knowing or negligent unacknowledged use of materials prepared by another person or by an agency engaged in the selling of term papers or other academic materials. For more information regarding policies regarding student conduct, please visit  HYPERLINK "http://www.unt.edu/csrr/student_conduct/index.html" http://www.unt.edu/csrr/student_conduct/index.html Academic Freedom Policies regarding academic freedom posted by the University Center for Student Rights and Responsibilities in the Student Handbook apply to this class. As stated in the policy ( HYPERLINK "http://www.unt.edu/csrr/student_conduct/academic10.html" http://www.unt.edu/csrr/student_conduct/academic10.html), students and all other members of the university community are guaranteed the rights freely to study, discuss, investigate, teach, conduct research and publish as appropriate to their respective roles and responsibilities. In the classroom and in conference students have the right within the scope of the course of study to state divergent opinions, challenge ideas and take reasoned exception to the data or the views offered. Please visit the above website to obtain further information regarding the policy of Academic Freedom. Course Schedule Week 1 January 20 25, 2009 Lecture/ PowerPoint: Introduction to Case Management Readings: Chap 1 Assignment: Complete Exercise 1: Expectations for Course Participate in Discussion Board for Week 1 Complete Quiz 1 Week 2 January 26 February 1, 2009 Lecture/ PowerPoint: History, Present Trends, Future Implications for Case Management Readings: Chap 2 and assigned reading(s) Assignment: Participate in Discussion Board for Week 2 Complete Quiz 2 Week 3 February 2 8, 2009 Lecture/ PowerPoint: Rehabilitation Settings and Models of Case Management Readings: Chap 3 and assigned reading(s) Assignments: Complete Exercise: Roles and Models Complete Quiz 3 Week 4 February 9 15, 2009 Lecture/ PowerPoint: Documentation and Report Writing Readings: Chap 4, pp. 93 -100 and assigned reading(s) Assignments: Complete Exercise: Writing Case Notes Complete Quiz 4 Case File Identify individual to interview for Case File Project Project: Obtain written consent and mail to instructor Week 5 February 16 22, 2009 Lecture/ PowerPoint: The Intake Interview Readings: Chap 4, pp. 79 92; Chap 5; and assigned reading(s) Assignments: Participate in Discussion Board for Week 5 Complete Quiz 5 Case File Review intake application form Project: Week 6 February 23 March 1, 2009 Lecture/ PowerPoint: The Assessment Phase of Case Management Readings: Chap 6, pp. 131 134; 146 158; and assigned reading(s) Assignments: Complete Exercise: Conducting Assessments Complete Quiz 6 Case File Conduct intake interview Project: Have consumer complete assessment instruments Write casenote on intake interview Week 7 March 2 8, 2009 Lecture/ PowerPoint: Goal Setting and Identifying the Vocational Goal Readings: Chap 6, pp. 134 143; and assigned reading(s) Assignments: Complete Exercise: Developing Goals and Objectives Complete Quiz 7 Case File Score assessment instruments from intake interview Project: Write casenote on assessment results Complete worksheet on consumers strengths/limitations/preferences Write casenote on strengths/limitations/preferences Week 8 March 9 15, 2009 Lecture/ PowerPoint: Developing a Service Plan Readings: Chap 6, pp. 143 146; and assigned reading(s) Assignments: Complete Exercise: Developing a Plan Complete Quiz 8 Case File Identify reasonable vocational goal for your consumer Project: Complete Occupational Worksheet on your consumer Write casenote justifying consumers vocational goal Spring Break March 16 22, 2009 Week 9 March 23 29, 2009 Lecture/ PowerPoint: Building a Case File Readings: Chap 7; and assigned reading(s) Assignments: Participate in Discussion Board for Week 9 Complete Quiz 9 Week 10 March 30 April 5, 2009 Lecture/ PowerPoint: Service Coordination Readings: Chap 8; and assigned reading(s) Assignments: Complete Exercise: Making Referrals Complete Quiz 10 Case file Develop service plan for your consumer Project: Week 11 April 6 12, 2009 Lecture/ PowerPoint: Job Placement, Environmental Barriers, and Assistive Technology Readings: Assigned reading(s) Assignments: Complete Exercise: Advocating for your Consumer Complete Quiz 11 Case File Continue developing service plan for your consumer Project: Write casenote justifying service plan Write casenote justifying assistive technology purchases for consumer Week 12 April 13 19, 2009 Lecture/ PowerPoint: Social Security Benefits and Work Incentives Readings: Assigned reading(s) Assignments: Complete Exercise: Applying Work Incentives Complete Quiz 12 Case File Project: Write casenote identifying appropriate work incentives for your consumer Week 13 April 20 26, 2009 Lecture/ PowerPoint: Ethical and Legal Issues Readings: Chap 10 and assigned reading(s) Assignments: Participate in Discussion Board for Week 13 Complete Quiz 13 Case File Project: SUBMIT CASEFILE PROJECT BY MIDNIGHT, APRIL 26 Week 14 April 27 May 3, 2009 Lecture/ PowerPoint: Organizational Structures and Settings Readings: Chap 9 and assigned reading(s) Assignments: Complete Exercise: Identifying work values Complete Quiz 14 Week 15 May 4 10, 2009 Lecture/ PowerPoint: Surviving as a Case Manager Readings: Chap 11 and assigned reading(s) Assignments: Participate in Discussion Board for Week 15 Complete Quiz 15 Final Exam COMPLETED FINAL DUE 12PM THURSDAY, MAY 14     Case Management  PAGE 7 Spring 2009 Course description: Case management is an important function of rehabilitation counselors in both the private and public sectors. The purpose of this course is to prepare students for the demands of case management practice in multiple rehabilitation, healthcare, and business settings. Students will gain both the grounding in theory essential to assist them in conceptualizing cases, and the skills necessary to provide quality services to consumers in professional settings. 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