ࡱ> egd ?bjbj 4fhh7*UUUUUiii8TLib)AL~~~)))))))+-v)U*~~**)UU)* UU)*)r)&T'v}i6`}&(2)0b)&z*. *.''*.U'~>,$ ~~~))F~~~b)*****.~~~~~~~~~ : REHABILITATION 4100 Rehabilitation Service Delivery Systems Class days/time: Tuesday and Thursdays, 11:00am to 12:20pm Biology, Room 419 Instructor: Laurel J. Mallory Office hours: 218 L, Chilton Hall Friday 10:30 am 12:30 E-Mail:  HYPERLINK "mailto:ljm0037@unt.edu" ljm0037@unt.edu Friday 1:45 4:45 pm Office phone: (940) 565-3465 Or by appointment Fax: (940) 565-3960 Course description The goal of this course is to provide students a review of the service delivery systems currently in use in the rehabilitation field within their organizational contexts. The course examines service delivery models and dynamics, as well as their application through public and private resources. The course will review the interaction and overlap between service delivery systems, as well as examine current legislation and administrative policy governing rehabilitation agencies. Agency structures, populations served, and skills/qualifications/functions of agency personnel will be discussed. The roles of related community service agencies and service providers in relation to rehabilitation services will also be examined. The course also includes a review of program evaluation strategies, advanced communication skills practice, field visits, and a review of the practicum application process. This course will involve a combination of lecture/discussion and experiential learning. Generally, students will meet in class one day per week for lecture/discussion and will work on experiential learning activities one day per week. The course will involve significant collaborative work; therefore, students will be expected to contribute equally to any group work assigned. Students are expected to have read any assigned materials prior to class and to come to class prepared to participate in discussions. Course objectives Upon completion of this course, the student should be able to: 1. Identify various agencies and systems of delivery for individuals with disabilities. 2. Demonstrate a general knowledge of the legal basis and administrative regulation of service delivery systems in rehabilitation. 3. Identify differences and similarities among service delivery systems and the populations they serve. 4. Demonstrate a basic knowledge of program evaluation for rehabilitation service delivery systems. 5. Demonstrate intermediate competency in listening skills required for entry-level helping professions. 6. Demonstrate responding skills that effectively communicate understanding. 7. Demonstrate communication skills necessary to assist another individual in identifying, clarifying and understanding a personal problem situation. 8. Apply critical problem solving skills to assist in the development of an action plan for a group activity. 9. Apply critical thinking and problem solving techniques as related to life challenges and achieving goals. 10. Understand and explain core ethical principles relevant to human services and other professional fields including cultural awareness. 11. Identify ones personal strengths, limitations, needs, and values as a human service or other career professional. 12. Demonstrate the ability to plan, organize, prepare and present written and/or oral information. IMPORTANT: This syllabus does not constitute a contract and may be modified as the Instructor sees fit over the course of the semester. Accommodations The Department of Rehabilitation, Social Work, and Addictions is committed to full academic access for all qualified students, including those with disabilities. In keeping with this commitment and in order to facilitate equality of educational access, faculty members in the department will make reasonable accommodations for qualified students with a disability, such as appropriate adjustments to the classroom environment and the teaching, testing, or learning methodologies when doing so does not fundamentally alter the course. If you have a disability, it is your responsibility to obtain verifying information from the Office of Disability Accommodation (ODA) and to inform me of your need for an accommodation. Requests for accommodation must be given to me no later than the first week of classes for students registered with the ODA as of the beginning of the current semester. If you register with the ODA after the first week of classes, your accommodation requests will be considered after this deadline. Grades assigned before an accommodation is provided will not be changed. Information about how to obtain academic accommodations can be found in UNT Policy 18.1.14, at  HYPERLINK "http://www.unt.edu/oda" \t "browserView" www.unt.edu/oda, and by visiting the ODA in Room 321 of the University Union. You also may call the ODA at 940.565.4323. Required Text(s)* Lewis, J.A., Packard, T.R., & Lewis, M.D. (2007). Management of Human Services Programs (4th Ed). Thompson Publishing. *Additional articles may be assigned as supplemental or optional readings. Student Evaluation: Attendance = (10%) Weekly Quizzes & Final = (10%) Guest Speakers & Site Visits with assignments = (30%) Class presentation = (20%) Paper = (20%) Evaluation of Presentations = (10%) Final = (5%) Attendance (100 pts) In this class, attendance is a key factor in how well you will do overall. Because it is important attendance will be documented by your signature on an attendance sheet for that days class or through other means such as the weekly quizzes. The attendance sheet will be circulated either at the beginning, middle, or end of each class so it is important you are on time and stay for the entire class period. Quizzes (100 pts) There will be 13 weekly quizzes covering the assigned readings for the current week, as well as any class handouts and lecture information from the previous week. These quizzes will consist of multiple choice, true/false, matching, and or short answer items. These tests are not easy and will require you thoroughly read and study the weeks assigned readings and go over your notes and handouts from the previous week. NO MAKE-UP QUIZZES are given, but the students lowest two quiz grades (except the final exam quiz #13) will be dropped in the final averaging of the quizzes comprising the final grade for exams. Additionally, one quiz will count as extra credit. The final exam is mandatory and will consist of a final assessment of students understanding of the rehabilitation service delivery system. Class Presentation (200 pts) You will prepare and deliver a presentation relating to the rehabilitation service delivery system. Specific instructions and guidelines for completing the assignment will be provided later in the semester. The presentation will be in the format of a PowerPoint presentation and should not exceed 20 minutes. Bring the PowerPoint presentation to class on a CD or USB Flash Drive. You are responsible for knowing how to set up and run the PowerPoint program on the classroom equipment. You are welcome to use other media resources as appropriate. See the Course Schedule for presentation dates. Student Evaluation of Fellow Students Class Presentations (100 pts) Each student will evaluate and provide feedback to fellow students presentations. Forms will be provided to assist each student in their evaluation and will include items involving not only content but also each students delivery of their presentation. Paper (200 pts.) Each student will research and complete a comprehensive paper on human services/rehabilitation service delivery systems management, communication, or challenges facing the field. Detailed requirements for this assignment will be discussed in class. The paper should be no less than 6 pages and a maximum of 10 typewritten (double-spaced) pages (12-point font). It should include at least 3 references and these references should be cited APA style format. DUE 4/21/09. Grading for the papers will be based on the following two criteria: 1. The thoroughness with which you address the topic. 2. The presentation of the paper. This criterion relates to the quality of the paper in terms of spelling, grammar, punctuation, syntax, etc. While this is of secondary importance to the thoroughness of the paper, it is important enough to play a significant role in the grading process. You are at the stage in your academic career where you are expected to produce papers that demonstrate university-level quality in terms of their style, format, grammar, spelling, etc. In other words, you should identify and correct any technical writing errors in your paper prior to submitting it. In an effort to minimize technical writing problems, it is a requirement of this course to use a word processing program. Programs available through the computer labs allow you to carefully check for spelling, grammatical, and syntax errors so dont hesitate to use them (e.g., Words spellcheck option). Level of Engagement (no points but carries some weight) Level of engagement means many things to me. Students in the past who have done well in this course consistently have been those who attended class on time regularly and stayed for the entire period, read the material, did the assigned work, and in general were present during the class. I do pay attention to these things and consider these factors when assigning final grades, specifically when the students grade is close to a higher grade range. Grading scale A = 90% or more of total points B = 80% or more of total points C = 70% or more of total points D = 60% or more of total points F = less than 60% Incompletes Students are expected to complete all courses for which they are registered by the end of the semester. In some cases, a student may be unable to complete all of the work in a course due to extenuating circumstances. The term extenuating circumstances include: 1. Incapacitating illness which prevents student from attending classes for a period of time. 2. A death in the immediate family. 3. Financial responsibilities requiring student to alter course schedule to secure employment. 4. Change in work schedule as required by employer. 5. Other emergencies of this nature. Documentation of the circumstances cited to justify an incomplete grade is required. Should the above circumstances apply to a student during the semester, the student may petition the instructor of the course for time beyond the end of the semester to finish the work. If the instructor agrees, an I will be submitted on the final grade list for the student. The student will then be required to complete the work by the time agreed upon (not to exceed 12 months). Should the student not complete the work by the time agreed upon, a final grade will be calculated as if the missing work were zero and submitted to replace the I grade. University policy prohibits an I being given due to poor performance. Notice of Academic Dishonesty As cited in the UNT Center for Student Rights and Responsibilities ( HYPERLINK "http://www.unt.edu/csrr/development/dishonesty.html" http://www.unt.edu/csrr/development/dishonesty.html), Academic Dishonesty refers to forms of cheating and plagiarism which results in students giving or receiving unauthorized assistance in an academic exercise or receiving credit for work which is not their own (Pavela, 1978). Academic dishonesty will certainly not be tolerated in this course and the offender will be subjected to appropriate University discipline procedures. Forms of Academic Dishonesty Cheating intentionally using or attempting to use unauthorized materials, information, or study aids in any academic exercise. The term academic exercise includes all forms of work submitted for credit or hours.  HYPERLINK "http://www.unt.edu/csrr/pdf/plagiarism_workshop.pdf" \t "window-1" Plagiarism the deliberate adoption or reproduction of ideas, words or statements of another person as one's own without acknowledgement. Fabrication intentional and unauthorized falsification or invention of any information or citation in an academic exercise. Facilitating academic dishonesty intentionally or knowingly helping or attempting to help another to violate a provision of the institutional code of academic integrity. Schedule Week Date Topic Assigned Readings 1 1/20 Orientation to course Chapter 1 Review syllabus 1/22 Facing the Challenges of Management Quiz # 1 2 1/27 Environments of Human Service Organizations Chapter 2 Quiz # 2 1/29 Speaker or class activity 3 2/3 Planning & Program Design Chapter 3 Quiz # 3 2/5 Speaker or class activity 4 2/10 Organizational Theory for Human Service Org Chapter 4 Quiz # 4 2/12 Speaker class activity 5 2/17 Organization Design Chapter 5 Quiz # 5 2/19 Speaker or class activity 6 2/24 Developing & Managing Human Resources Chapter 6 Quiz # 6 2/26 Speaker or class activity 7 3/3 Building Supervisory Relationships Chapter 7 Quiz # 7 3/5 Speaker or class activity 8 3/10 Managing Finances to Meet Program Goals Chapter 8 Quiz # 8 3/12 Speaker or class activity SPRING BREAK 3/16 3/20 9 3/24 Designing & Using Information Systems Chapter 9 Quiz # 9 3/26 Class Presentations 10 3/31 Evaluating Human Service Programs Chapter 10 Quiz # 10 4/2 Class Presentations 11 4/7 Leading & Changing Human Service Organiz. Chapter 11 Quiz # 11 4/9 Class Presentations 12 4/14 Achieving & Maintaining Organiz. 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